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Frequently Asked Questions

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How do you set up a cryptocurrency sale for cash?

Documentation and verification requirements depend on the country, amount, and circumstances of the transaction. Check the current limits for your country at the top of the Bitcoin ATM.com homepage. Before making a deposit, read the message on your device’s screen; if verification is required, follow the instructions provided. Open “Sell Cryptocurrency,” select the cryptocurrency and network, check the exchange rate, and generate a transfer address. Send funds from your wallet to this address on the selected network at your own expense. Keep the withdrawal barcode. Check the order status in the status panel; then scan the code at Bitcoin ATM and collect your cash. The code is valid indefinitely and works at all ATMs listed at Bitcoin ATM.com. Before visiting, check the cash amount and operating hours.

Sell Cryptocurrency · Cryptocurrencies, Networks, and Prices · Map and Locations · Sell Order Status

How can you prepare to buy cryptocurrency?

Select a device on the map and check its status. Select a cryptocurrency and network, then open “Receive” for that same network in your wallet. Scan the QR code for the public receiving address or enter the address if the screen offers this option. Insert cash, verify the address and the final amount, confirm the purchase, and keep the receipt. Do not enter your private key or recovery phrase. Document and verification requirements vary by country, amount, and transaction circumstances. Check the current limits for your country at the top of the Bitcoin ATM.com homepage. Before making a deposit, read the message on the device’s screen; if verification is required, follow the instructions provided.

Map and Locations · Cryptocurrencies, Networks, and Prices

How does a wallet QR code differ from a withdrawal code?

When making a purchase, scan the QR code for your pickup address from your wallet at Bitcoin ATM. When making a sale, scan the QR code for the cryptocurrency deposit address—from the screen or a printout—with your phone to complete the transfer. Scan the withdrawal barcode at Bitcoin ATM when the withdrawal is ready. The TXID is the transaction identifier on the network—not the cash pickup code.

What is a cryptocurrency wallet and where to download it from?

A cryptocurrency wallet is used to manage keys and addresses, as well as to send and receive cryptocurrencies. It can be an app or a hardware device.
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Choose a wallet that supports the cryptocurrency and network you selected at Bitcoin ATM. Download the app from the official source. When making a purchase, provide your public receiving address; never share your private key or recovery phrase.

Where is the Bitcoin ATM in my city? Are new locations planned?

You can find all Bitcoin ATMs their hours of operation, directions, photos, available funds, and online/offline status—on the Bitcoin ATMs Map page.

We learn about new locations from the operators and share this information on social media and in the News section of our Blog. You can also suggest a new location (or make another suggestion) by leaving a review on Google Maps. To do so, go to the Reviews page.

How can I check which cryptocurrencies and networks are supported?

Check the current price table on the home page, as well as the country and the selected device. The same cryptocurrency may operate on multiple networks: the network specified in the wallet and the transaction details must match. The list of blockchain explorers is not a list of networks supported by the device. Check the transaction summary before confirming.

Cryptocurrencies, Networks, and Prices

Can I withdraw cash later or at a different ATM?

Yes. The withdrawal code is valid indefinitely and works at all ATMs listed on Bitcoin ATM.com. You can come back later or choose a different machine. Before you leave, check whether the request is ready, the online status, the amount of cash available, and the hours of operation. The cash shown on the map does not constitute a reservation.

Map and Locations · Contact Support

I'd like to collect cash from the sale of cryptocurrencies in person

Bitomat.com is an information website and does not provide in-person cryptocurrency exchange services. Ask the operator of your chosen ATM about the available transaction methods.

Which Bitcoin ATMs are the most popular?

According to statistics from CoinATM Radar, transaction volume data, and the number of reviews on Google Maps, this Bitcoin ATM is one of the most popular machines. In Alicante, however, this Bitcoin ATM ranks first. Similarly, in other cities, the Bitcoin ATMs in Bilbao, Torravieja, and Gijón are also worth noting. The Bitcoin ATM in Seville is also worth mentioning.

I would like to join the Bitomat.com team

We encourage you to check the Careers page, where Careers is underway for many positions that may interest you.

Can I buy cryptocurrency without a QR code by entering my wallet address?

If the device allows you to enter an address manually, enter the public receiving address for the selected cryptocurrency and network. Check it before confirming. Do not enter your private key or recovery phrase.

What should I do if I encounter an address, network, or QR code scanning error?

Compare the cryptocurrency, network, and public address with the transaction instructions. Do not select a random network to avoid errors. If the problem persists or the transfer has already been made, report the message and the public TXID to support, if you have it. Do not confuse the wallet QR code with the withdrawal code.