How we operate at Bitcoin ATM KYC, AML, and transaction security

Bitcoin ATM.com works to ensure that your transactions are secure, compliant, and fully legal. Currently, regardless of the transaction amount, user verification (KYC) is mandatory. This is due to European and national regulations on combating financial crime.

In this guide, we explain why verification is necessary, what data is required, and how the entire process works in practice when using Bitcoin ATMs.

Why do we use AML and what is it?

AML (Anti-Money Laundering) is a set of rules and procedures designed to protect the financial system from being used for illegal activities. This includes, among other things, laundering money derived from crime, financing terrorism, and various types of financial fraud.

The use of AML in the Bitcoin ATM network Bitcoin ATM a very specific purpose. First and foremost, it protects users and their funds by limiting the risk of fraud and identity theft. At the same time, it ensures that every cryptocurrency purchase or sale transaction is conducted in accordance with applicable law, which is crucial for both customers and the operator.

Thanks to the implemented AML procedures, the entire system remains stable and secure, and the use of Bitcoin ATMs possible in a transparent manner and in compliance with European regulations, including MiCA and AML regulations in force in individual countries.

Verification is now standard practice in the cryptocurrency market—it is not an obstacle, but rather an element that increases the security and credibility of every transaction. If you want to use cryptocurrencies responsibly and legally, KYC and AML are a natural part of the process.

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Example:
Imagine that someone is trying to transfer money obtained through fraud. Thanks to AML, such a transaction is stopped and your funds remain safe.

1. Why do we identify users?

Imagine someone trying to use your document or make a transaction on your behalf. That's exactly what we prevent. On the Bitcoin ATM.com network, user identification is now mandatory for every transaction, regardless of the amount. This is due to current AML regulations and regulations applicable to the cryptocurrency market.

What this means in practice:

• before starting a transaction, you confirm your identity,
• The operator checks whether the document is valid and belongs to you.
• verification takes a short time and is done directly at Bitcoin ATM,
• There is no need to contact customer service or perform any additional steps later.

Thanks to this:

• Your funds are better protected,
• no one can impersonate you and make transactions,
• Every cryptocurrency exchange is conducted in a legal and transparent manner.

Example:
Janek comes to Bitcoin ATM to exchange €200 for cryptocurrencies. He undergoes a quick identity verification and immediately completes the transaction. A few hours later, he returns to exchange €1,500—the procedure is exactly the same, with no additional steps and no complications.

User identification is not an obstacle, but a security standardthat protects you and Bitcoin ATMs using Bitcoin ATMs and compliant with applicable law.

2. Transaction limits and contacting customer service

When using Bitcoin ATMs Bitcoin ATM.com, every user is subject to mandatory identity verification (KYC) - regardless of the transaction amount. The differences arise not at the identification stage itself, but in the transaction amount and the scope of additional activities that may be required.

How it works in practice:

• each transaction requires confirmation of the user's identity,
• up to a certain limit, you can carry out the transaction yourself, without contacting customer service,
• For higher amounts, the Operator may request additional documents.
• Very large transactions may require contacting the support team before they are executed.

If the amount exceeds the standard operating limit, the ATM operator may request documents confirming the source of funds (SoF). This is a standard AML procedure used throughout the financial sector.

Example:
Janek wants to exchange 200 euros. He goes through standard identity verification and completes the transaction himself at Bitcoin ATM.
A few days later, he plans a transaction for 1,500 euros—the procedure is similar, without the need to contact customer service.
For a planned transaction of €25,000, the operator asks Janek to contact customer service and send documents confirming the origin of the funds, e.g., a bank statement. After positive verification, the transaction can be completed.

Examples of documents that the Operator may request:

• bank statements or account history,
• employment contract, contract of mandate, or contract,
• tax documents, e.g., PIT,
• notarial deed in the case of the sale of real estate or assets,
• transaction history from a cryptocurrency wallet,
• confirmation of previous transactions,
• documents related to mining,
• confirmation of transactions from cryptocurrency exchanges (when selling crypto).

These documents allow the Operator to verify that the funds come from a legitimate source and that the transaction is secure for both you and the entire system.

If the information provided is incomplete or raises doubts, you may be asked for additional clarification. In the event of non-cooperation or inability to confirm the origin of the funds, the transaction may be blocked as high risk.

These procedures are not intended to hinder the use of Bitcoin ATMs, but rather to protect users and prevent fraud and illegal financial activities.

3. Checking sanctions lists and PEPs

In accordance with applicable regulations, Bitcoin ATM.com verifies that the user:

• is not on any sanctions lists,
• is not a politically exposed person (PEP), i.e., a person who holds or has held political or public office.

We do this to prevent money laundering and terrorist financing and to protect the entire system from abuse.

Example:
Maria attempts to complete a transaction, but the system identifies her as a PEP. In this situation, she will be asked to provide additional documents, and the transaction will require management approval before it can be completed.

4. Large or unusual transactions (EDD)

If the transaction amount is high or the user's behavior deviates from the standard, we apply Enhanced Due Diligence (EDD), i.e., an extended analysis.

This may mean:

• request for additional documents,
• clarification of the origin of funds,
• submitting a written statement that the user is acting on their own behalf.

Example:
Tom regularly makes small transactions and then appears with a large deposit. The operator will ask him to explain the source of the funds, e.g., through a bank statement. In certain cases, a written statement may also be required.

This allows us to protect not only the system, but also other users.

5. Transactions only for the document owner

Transactions at Bitcoin ATM only be performed by a person who is physically present at the device and is the owner of the document used. It is not possible to perform operations on behalf of third parties.

Example:
If someone attempts to carry out a transaction using someone else's document, it will be rejected. In case of suspected fraud, the Operator may request additional information or documents.

If the verification is not successful, the transaction will not be completed and, in accordance with the Terms and Conditions, a commission may be charged to cover the costs of the verification.

6. Data protection

The security of user data is crucial to us:

• documents and recordings are stored in accordance with the GDPR,
• data is encrypted and protected against unauthorized access,
• We do not share them with anyone without a clear legal obligation.

Example:
Janek is concerned that his data may be disclosed. We assure you that it is stored only for the period required by law and used only for lawful purposes.

These rules exist to ensure that the use of Bitcoin ATMs safe, transparent, and compliant with applicable regulations.

7. Contact Customer Service - if you have any additional questions

If you have any questions, concerns or problems during the verification process, we encourage you to contact our Customer Service Department

8. Summary in practice

Using Bitcoin ATMs Bitcoin ATM.com looks clear and transparent today, in accordance with current regulations:

• you approach a Bitcoin ATM select the transaction amount,
• Every transaction requires identity verification (KYC) – regardless of the amount.
• With standard amounts, the entire process is quick and easy, without any contact with customer service.
• For higher amounts, the Operator may request additional information or documents.
• If there are special circumstances (e.g., very high amount, PEP status, unusual behavior), it may be necessary to contact customer service and send documents confirming the source of funds (SoF).

The entire process has been designed to avoid complicating transactions while ensuring maximum security. This protects your funds, ensures that transactions are legal, and keeps the system resistant to fraud and abuse.