Cryptocurrencies in Milan – Location at Via Teodosio 12

Located in the heart of Milan’s Città Studi district, at Via Teodosio 12, 20131 Milan, is a brick-and-mortar digital asset exchange. This location is well-connected to the rest of the city thanks to its proximity to major transportation hubs, such as the Lambrate FS (Green Line M2) and Piola metro stations. The facility is located right next to the famous La Storta pastry shop, making it easy to find.

The location is open 24 hours a day, seven days a week (24/7). This allows users to conduct financial transactions at any time, including Sundays and holidays, without having to adjust to the shopping mall’s operating hours.

How do I buy digital assets with cash?

1. Select the appropriate currency and your preferred network (e.g., TRC20, Polygon, or Arbitrum) on the touchscreen.
2. Scan the QR code from your wallet using the device's built-in scanner.
3. Verify that the wallet address is correct and check the current exchange rate displayed on the screen.
4. Insert the bills into the cash acceptor and confirm your purchase.
5. Please wait for the funds to be transferred—they will be sent to your address automatically once the session ends.

How do I exchange cryptocurrency for cash (EUR)?

1. Select the sales function directly on the terminal or prepare the transaction remotely via a dedicated interface.
2. Enter the amount you want to withdraw in cash.
3. Send the required amount of assets to the unique wallet address generated by the system.
4. Please wait for the transaction to be confirmed by the blockchain network (this process typically takes 10 to 40 minutes).
5. Once you receive confirmation, scan the code next to the machine and collect your cash directly from the dispenser.

Supported networks and standards

The facility in Milan supports modern network protocols, allowing users to choose the fastest and most cost-effective transfer methods. Users can utilize the TRC20, ERC20, Polygon, and BSC networks, as well as Layer 2 solutions such as Arbitrum and Optimism, which significantly reduce transaction fees (gas fees).

Nearby locations

Visitors to Milan can also use exchange offices located in other parts of the city, including the Bicocca (Bicocca Village) and San Siro neighborhoods. All of these locations offer standard cash exchange services in euros.

Contact and Technical Support

For technical questions regarding terminal operation or the status of network confirmations, remote support is available:

• Hotline: +48 83 888 16 04
• Email: [email protected]
• Customer service is available daily from 8:00 AM to 10:00 PM.