The Bitcoin ATM in the Puente de Vallecas district is located in the Centro Comercial Madrid Sur, at Av. de Pablo Neruda, 91, 28018 Madrid, Spain. The machine is on level 1, between the Kiwoko and Game stores, so it is easy to find even if you are visiting the mall for the first time. You can use the Bitcoin ATM during the shopping center's opening hours, which is open daily from 9:00 a.m. to midnight (12:00 a.m.).

If you want to quickly check the most popular spot in Madrid and compare all locations in the city, the website cajero Bitcoin en Madrid . For those who are planning a route to several locations, it is also worth checking out Bitcoin ATMs in Madrid .

On site, you can perform the most common cash transactions in EUR, i.e., buy cryptocurrencies or sell crypto and collect cash. The screen guides you through the transaction step by step, and before you confirm anything, you will see a full summary including the selected currency, network, and exchange rate.

When purchasing cryptocurrency, the process is as follows: select the cryptocurrency and network, scan the wallet QR code or enter the address manually, check the summary, and only then insert the banknotes. After a moment, the cryptocurrency is transferred to your wallet. In the case of a sale, you can start it directly on the device or on the website, and then collect the cash at a Bitcoin ATM confirming the transaction in the blockchain. This usually takes between 1 and 40 minutes, depending on the network and traffic.

The device supports BTC on the BTC network, ETH on the ETH, Optimism, and Arbitrum networks, LTC on the LTC network, on the ETH, Optimism, and Arbitrum networks, TRX (TRC20), Polygon, and BSC; USDC on the ETH, Optimism, Arbitrum, Polygon, and BSC networks; as well as TRX and BNB on the BSC network, SOL on the Solana network, and DOT on the Polkadot network. When using stablecoins, always make sure to select the same network that you use in your wallet.

Depending on the amount, the device may ask you to verify your identity by scanning a document. This is a standard part of KYC/AML procedures used in Spain. You will see the limits and requirements during the transaction before you finally approve it.

You can get help by phone at +34 912 158 056, by email at [email protected], or via Telegram at @bitomat_spain_bot. Support is available Monday–Friday: 10:00 AM–9:00 PM; Saturdays, Sundays, and holidays: 10:00 AM–1:00 PM and 4:00 PM–8:00 PM.